Nintendo confirmed that hackers breached the accounts of 160,000 users by compromising their Nintendo Network ID (NNID) logins. A Nintendo Network ID was previously used for Nintendo 3DS and Wii U consoles.
Players have been warned that information related to their account, such as date of birth and email address, may now be in the hands of hackers. These can be used to get into your Nintendo Account in the chance you can't access the Google Authenticator app.
Similar issues were reported by customers in Japan with Nintendo confirming an increase in the number of user inquiries relating to credit card fraud, according to a report from Nintendo Life. Nintendo's statement mentions only that it was obtained "by some means other than our service" at the beginning of April. "If you have already logged into your Nintendo account via NNID, please log in with your Nintendo account email address / login ID after the next login", suggested the company.
If you're anxious about people accessing your account without your consent, it may also be an idea to temporarily unlink your payment method (whether it's card, PayPal, or something else) until the issue is resolved. Instead, they can log in to Nintendo Store or Online eShop by using an email address. The company also said all affected accounts will have their passwords reset.
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Nintendo mentioned at the start of the statement that hacking attempts were made as early as the start of April through the Nintendo Network ID system. Nintendo is asking affected users to contact the company so it can investigate the purchase history and cancel purchases. "In addition, we also continue to strongly encourage users to enable two-step verification for their Nintendo Account", claims the message and ask for not to set the old pass again.
Click or tap on the "Edit" button next to "2-Step Verificaiton settings" at the bottom of the right-hand column.
Click "Enable 2-Step Verification".
Install the Google Authenticator app on your smart device.
We would like to provide an update on the recent incidents of unauthorised access to some Nintendo Accounts.